OUR WORK
SERVICES
Book a Call

Retention Marketing

Turn customers into loyalists
A silhouetted person holds a tablet showing an ad with the text "Experience unmatched security" on a bright, abstract gradient background.

Retention marketing isn’t just about sending more emails. It’s about designing intelligent, personalized customer journeys that turn one-time buyers into loyal brand advocates.

Our approach combines world-class creative with data-backed strategy and AI-assisted workflows—so you get smarter segmentation, faster execution, and content that resonates. From flows to SMS campaigns, we build systems that reduce churn, increase lifetime value, and generate repeat revenue on autopilot.

Book an Intro

Results so good they look made up. (They're not.)

We integrate world-class creative, copy, and data-backed strategy to create emails that get opened, get clicked, and keep customers coming back.

289%

Increase in attributed revenue for Eyecart

667%

Increase in retention rate for Acknowledge

415%

Increase in click rate for DrTung’s

Our process

From welcome flows to win-backs, we build lifecycle strategies that drive revenue at every stage. We handle the strategy, creative, and execution across email, SMS, and CRM—designed to boost retention, increase LTV, and keep customers coming back.

Audit & Opportunity Mapping

We dig into your data, touchpoints, and existing flows to uncover quick wins and long-term opportunities. Expect a clear roadmap with prioritized actions for maximum impact.

01

Journey Architecture & Segmentation

We design intelligent, personalized customer journeys tailored to where your buyers are—and where they’re going. Smart segmentation ensures your message hits home every time.

02

Creative Execution


Email and SMS that actually get opened. We bring your brand to life with high-converting creative: strategy-backed messaging, custom design, and campaign calendars built to perform.

03

Optimization & Growth

We don’t set it and forget it. We test, iterate, and improve continuously. From subject lines to send times, we use data and AI to drive better outcomes, faster.

04

BLOOM RANCH

Retention with real ROI

+220%
Increase in placed order rate QoQ

+437%
Increase in attributed revenue QoQ

We reimagined Bloom Ranch’s lifecycle marketing—from first touch to long-term loyalty. Through strategic segmentation, new flows, and conversion-optimized messaging, we turned email and SMS into a high-performing channel. The result: higher engagement, stronger repeat purchase rates, and a huge lift in directly attributed revenue.

A smartphone displaying a promotional email from Bloom Ranch with the headline “Build Your Own Bloom Box Is Here!” The screen features vibrant leafy greens emerging from a labeled cardboard box, set against a light beige background. The phone rests on a warm yellow surface under soft lighting.

Customize Your Growth Stack

Retention Marketing Audit

Customer Journey Mapping

Retention & Growth Strategy

Email Flows & Campaigns

SMS Flows & Campaigns

Loyalty Programing

Segmentation

Custom Design

Our Work: 
Real Clients. Unreal Growth.

A man with a backpack walks past a wall of large illuminated dot-matrix icons, including a light bulb, heart, and check mark, projected in white light against gray tiles.

PepsiCo Data Science & Analytics

Learn More
Aromatech essential oil bottles styled on white fabric surrounded by fresh eucalyptus leaves.

Aromatech

Learn More
A picnic setup with a Lucky Girl rosé wine bottle, cherries, strawberries, sunglasses, and a pink booklet titled “The Lucky Club” on a checkered blanket.

Lucky Girl Rosé

Learn More
Close-up of Mary Louise logo placed over a textured brown background with a white cream smear, highlighting luxury skincare branding.

Mary Louise Cosmetics

Learn More
Large outdoor posters for Eyecart showcase skincare and eye care products. Smiling models hold bottles and apply products, paired with clean typography and soft, neutral backgrounds. A passerby walks in front of the display.

Eyecart

Learn More
Repeating pattern of Acknowledge amber dropper bottles with white labels featuring hemp extract products like Sour Suver Haze and Forbidden V.

Acknowledge

Learn More
Civic & Public
Professional Services
Fashion & Beauty
Art & Culture
CPG
Civic & Public
Professional Services
Fashion & Beauty
Fashion & Apparel
CPG
Civic & Publice
Professional Services
Fashion & Beauty
Fashion & Apparel
CPG
Saas
Technology
Health & Wellness
Consumer Brands
Professional Services
Saas
Technology
Health & Wellness
Consumer Brands
Professional Services
Saas
Technology
Health & Wellness
Consumer Brands
Professional Services
Finance
Education
Hospitality & Travel
Food & Drink
Consumer Brands
Financial Services
Education & EdTech
Hospitality & Travel
Food & Drink
Consumer Brands
Financial Services
Education & EdTech
Hospitality & Travel
Food & Drink
Consumer Brands

Client Testimonials

“The entire team is so amazing and have brought a wealth of knowledge and expertise to our brands. Would highly recommend!."
Mary Louise Logo
Akilah Releford Gould
Founder, Mary Louise Cosmetics
“The results have been nothing short of remarkable. The Branded Agency completely reenergized our digital presence. From strategy to execution, their team brings clarity, creativity, and results.”
DrTung's Logo
Donna Barczak
VP, DrTung’s

Comparison Table

Comparison Table

Brand-First Growth Strategy
Creative + Copy + CRM in Sync
Lifecycle Strategy Expertise
Performance Reporting & Iteration
Personality-Driven Campaigns
Fast Time-to-Value
AI-Enhanced (But Human-Led)
The Branded Model
Sometimes
Sometimes
Sometimes
Sometimes
Sometimes
Sometimes
Sometimes
In house teams
Sometimes
Sometimes
Sometimes
Sometimes
Sometimes
Sometimes
Sometimes
Traditional agencies
Sometimes
Sometimes
Sometimes
Sometimes
Sometimes
Sometimes
Sometimes
Freelancers
Sometimes
Sometimes
Sometimes
Sometimes
Sometimes
Sometimes
Sometimes

FAQs

Do you have experience in my industry?

We’re industry-agnostic and success-focused. By blending expertise across 20+ industries, we identify what’s working in other sectors and adapt it to your business, giving you a competitive edge. Our model ensures we don’t just follow trends—we help you set them.

Why should we choose you?

We’ve been in your shoes. As entrepreneurs, we’ve sat on both sides of the table—agency owners and startup leaders navigating high-growth phases. We’ve built and scaled businesses from the ground up, taking both our ventures—and our partners, from zero to millions in revenue.

Our team is intentionally selective about who we work with, ensuring you collaborate with proven experts at every step. Backed by a proprietary, results-driven model, we deliver sustainable growth for brands ready to lead and redefine their category.

When can I expect results?

Plans are great. Execution is better. Our model is built for speed and impact. We combine brand-backed growth marketing, proven frameworks, and an interdisciplinary team to drive results. From the moment we partner, we work efficiently to identify opportunities, launch initiatives to get quick wins, and generate measurable growth while also setting you up for long-term success.

How much do you charge?

Pricing varies based on the scope of your needs and growth goals. We offer transparent packages designed for small and medium businesses, as well as tailored solutions. Regardless of deliverables, our method is designed to deliver exceptional value and measurable ROI. During our discovery process, we’ll understand your objectives and design a plan that works for your budget and delivers results.

Do you use AI?

Yes, where it makes sense. We leverage AI tools to optimize workflows, enhance creative output, and analyze data efficiently. However, we believe in the power of human creativity and strategy to drive results. Our approach combines cutting-edge technology with world-class talent to deliver the best of both worlds.

What is your process?

Our process is unique to each brand and activation however you can learn more about our proprietary model and approach here.

‍

Ready to grow?
Book a free discovery call.

We partner with the world’s most ambitious companies—at every stage of growth. By understanding your unique challenges and opportunities, we design tailored solutions to move your business forward. Let’s talk about what’s next.

Book a discovery call